.offline-case-steps{justify-content:center;gap:8px;margin-bottom:24px;display:flex}.offline-case-step-dot{background:#d9d9d9;border-radius:50%;width:10px;height:10px;transition:background .3s}.offline-case-step-dot.active{background:#ee6e0a}.offline-case-step-dot.completed{background:#28a745}.otp-input-group{justify-content:center;gap:8px;margin:20px 0;display:flex}.otp-input-group input{text-align:center;border:2px solid #b8b8b8;border-radius:8px;outline:none;width:48px;height:56px;font-size:24px;font-weight:700;transition:border-color .2s}.otp-input-group input:focus{border-color:#ee6e0a}.otp-validation-error{text-align:center;color:red;margin-top:8px;margin-bottom:0;font-size:13px}.otp-timer{text-align:center;color:#626262;margin-top:12px;font-size:14px}.otp-timer strong{color:#ee6e0a}.otp-resend-btn{color:#ee6e0a;cursor:pointer;background:0 0;border:none;padding:0;font-size:14px;font-weight:700;text-decoration:underline}.otp-resend-btn:disabled{color:#999;cursor:not-allowed;text-decoration:none}.offline-case-error{color:#c00;background:#fff3f3;border:1px solid #ff4d4d;border-radius:6px;margin-bottom:16px;padding:12px 16px;font-size:14px}.offline-case-success{text-align:center;background:#f0fff4;border:1px solid #28a745;border-radius:6px;margin-bottom:16px;padding:20px}.offline-case-success .success-icon{color:#28a745;margin-bottom:12px;font-size:48px}.offline-case-success h3{color:#28a745;margin-bottom:8px;font-size:20px;font-weight:700}.offline-case-success p{color:#555;margin:0;font-size:14px}.offline-case-pending{text-align:center;background:#fff8f0;border:1px solid #ee6e0a;border-radius:6px;padding:20px}.offline-case-pending .pending-icon{color:#ee6e0a;margin-bottom:12px;font-size:48px}.offline-case-pending h3{color:#ee6e0a;margin-bottom:8px;font-size:20px;font-weight:700}.offline-case-pending p{color:#555;margin:0;font-size:14px}.offline-case-loading{flex-direction:column;justify-content:center;align-items:center;gap:16px;padding:40px 20px;display:flex}.offline-case-spinner{border:4px solid #f3f3f3;border-top-color:#ee6e0a;border-radius:50%;width:40px;height:40px;animation:.8s linear infinite offlineCaseSpin}@keyframes offlineCaseSpin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.offline-field-error{color:#c00;margin-top:4px;font-size:12px}.form-offline select.form-control{appearance:auto;cursor:pointer}.phone-input-wrapper{position:relative}.phone-input-wrapper .phone-prefix{color:#626262;pointer-events:none;z-index:1;font-size:13px;font-weight:600;position:absolute;top:52%;left:17px;transform:translateY(-50%)}.phone-input-wrapper input{padding-left:52px!important}.btn-create-case{text-align:center;cursor:pointer;border:none;border-radius:6px;width:100%;height:58px;padding:0 24px;font-size:17px;font-weight:700;transition:background .2s;color:#fff!important;background:#ee6e0a!important}.btn-create-case:hover{background:#d35f08!important}.btn-create-case:disabled{cursor:not-allowed;background:#ccc!important}.offline-form-subtitle{color:#626262;text-align:center;margin-bottom:20px;font-size:14px}.form-offline input[type=text].is-invalid{background-image:none!important;padding-right:14px!important}.offline-result-container{text-align:center;flex-direction:column;justify-content:center;align-items:center;padding:10px 0;display:flex}.result-icon-wrapper{justify-content:center;margin-bottom:20px;display:flex}.result-icon-wrapper i{font-size:48px;line-height:1}.result-icon-wrapper.pending i{color:#ee6e0a}.result-icon-wrapper.success i{color:#28a745}.offline-result-title{color:#1a1a1a;text-align:center;margin-bottom:16px;font-size:20px;font-weight:700}.offline-result-description{color:#555;text-align:center;margin-bottom:28px;font-size:15px;line-height:1.7}.offline-result-description .product-name{color:#1a1a1a;font-weight:700}.offline-support-section{flex-direction:column;align-items:center;gap:10px;display:flex}.offline-support-label{color:#1a1a1a;text-transform:uppercase;letter-spacing:.5px;font-size:14px;font-weight:700}.offline-support-btn{color:#fff;background:#ee6e0a;border:none;border-radius:8px;justify-content:center;align-items:center;gap:10px;padding:14px 32px;font-size:16px;font-weight:700;text-decoration:none;display:inline-flex}.offline-support-btn i{font-size:18px}